Raj897 Posted Thursday at 09:44 AM Raj897 Posted Thursday at 09:44 AM I have now filed formal complaints with the Curacao Gaming Commission and CasinoGuru. Please provide a timeline for the credit of my 1st place winnings immediately to avoid further escalation. This side keval raj sahu User name - 897raj Gaming id - 24431793 Gaming provider - galaxsys (at 1win platform) license no.(#8048/JAZ) Tournament name - build your tower rush Winning amount - 2,09,793.98rs Tournament date - 31st jan to 5th feb Ticket raised - SCP-132519 I have called then so many times even sent a so many emails bht still not getting any answers , they are still saying wait already so many days have been passed still didn't get my winning prize money. All screenshot of tournament i have shared please check this out and credit my winning amount on my gaming id. Link to comment https://forum.1win.io/topic/916-unpaid-tournament-prize-money/ Share on other sites More sharing options...
Ivan 1win Posted Thursday at 10:03 AM Ivan 1win Posted Thursday at 10:03 AM 18 minutes ago, Raj897 said: I have now filed formal complaints with the Curacao Gaming Commission and CasinoGuru. Please provide a timeline for the credit of my 1st place winnings immediately to avoid further escalation. This side keval raj sahu User name - 897raj Gaming id - 24431793 Gaming provider - galaxsys (at 1win platform) license no.(#8048/JAZ) Tournament name - build your tower rush Winning amount - 2,09,793.98rs Tournament date - 31st jan to 5th feb Ticket raised - SCP-132519 I have called then so many times even sent a so many emails bht still not getting any answers , they are still saying wait already so many days have been passed still didn't get my winning prize money. All screenshot of tournament i have shared please check this out and credit my winning amount on my gaming id. Hello there, dear player ☝️ Our support team will be able to help you with that. 🥰 Just click Casino at the top of the page, then open the section with our support team. Link to comment https://forum.1win.io/topic/916-unpaid-tournament-prize-money/#findComment-9936 Share on other sites More sharing options...
Raj897 Posted Thursday at 10:13 AM Raj897 Posted Thursday at 10:13 AM Nothing is happening i have asked 1000times to chat support team and even 30-40times called 1win when i will get the resolutions .. No answer getting only saying wait .. How much time it will take , now already file report to curacao graming with license no. Link to comment https://forum.1win.io/topic/916-unpaid-tournament-prize-money/#findComment-9939 Share on other sites More sharing options...
Preety Posted Thursday at 10:36 AM Preety Posted Thursday at 10:36 AM I thought they give winning right after the tournament end lol Link to comment https://forum.1win.io/topic/916-unpaid-tournament-prize-money/#findComment-9941 Share on other sites More sharing options...
Ivan 1win Posted Thursday at 10:38 AM Ivan 1win Posted Thursday at 10:38 AM 24 minutes ago, Raj897 said: Nothing is happening i have asked 1000times to chat support team and even 30-40times called 1win when i will get the resolutions .. No answer getting only saying wait .. How much time it will take , now already file report to curacao graming with license no. Unfortunately, I cannot provide assistance on this matter, as it is handled solely by the support team. 🥲 Link to comment https://forum.1win.io/topic/916-unpaid-tournament-prize-money/#findComment-9942 Share on other sites More sharing options...
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